Terms of Service

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Ainova Systems platform and services (collectively, the "Services") provided by Ainova Systems ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.

If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms.

2. Account Registration and Use

2.1. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to use our Services. By agreeing to these Terms, you represent and warrant that you meet these eligibility requirements.

2.2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account.

2.3. Acceptable Use

You agree to use the Services in compliance with all applicable laws and regulations and not to use the Services for any unlawful or prohibited purpose. Prohibited activities include, but are not limited to, those listed in Section 8 (Prohibited Conduct).

3. Services Provided

Ainova Systems provides a Platform as a Service (PaaS) offering various AI-powered APIs, including but not limited to Optical Character Recognition (OCR), data storage, and data extraction. The specific features and functionalities of the Services are described on our website and may be updated from time to time.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, although we will endeavor to provide reasonable notice of material changes.

4. Fees and Payment

Access to certain features of the Services may require payment of fees. All applicable fees are set forth on our Pricing page or as otherwise agreed in writing.

• Subscription Terms: Services are generally billed on a subscription basis (e.g., monthly or annually). Subscriptions will automatically renew unless canceled.
• Payment: You agree to provide accurate and complete payment information. You authorize us or our third-party payment processor to charge your payment method for all applicable fees.
• Taxes: All fees are inclusive of any applicable Value Added Tax (VAT) or other sales taxes, as per European regulations for digital services. Where required by law, we will collect and remit such taxes. If you are a business customer eligible for VAT reverse charge, you are responsible for providing a valid VAT identification number.
• Price Changes: We reserve the right to change our prices. We will provide reasonable notice of any price changes.
• Refunds: Except as expressly stated in these Terms or as required by applicable law, all fees are non-refundable. Please refer to our 30-day money-back guarantee details on our Pricing page for specific conditions.

5. User Content

You may provide input to the Services ("User Content"), such as files for OCR processing or data for storage. You retain all ownership rights in your User Content.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content solely for the purpose of providing and improving the Services.

You are solely responsible for your User Content and represent that you have all necessary rights to submit it and that it does not violate any third-party rights or applicable laws.

6. Intellectual Property

The Services, including all underlying technology, software, designs, trademarks, and content (excluding User Content), are the exclusive property of Ainova Systems and its licensors, protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms.

7. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations.
• Infringing the intellectual property or other rights of third parties.
• Uploading or transmitting viruses, malware, or any other malicious code.
• Attempting to gain unauthorized access to our systems or user accounts.
• Interfering with or disrupting the integrity or performance of the Services.
• Using the Services for any illegal, fraudulent, or abusive purpose.
• Reverse engineering, decompiling, or disassembling any aspect of the Services.
• Reselling or sublicensing the Services without our express written permission.

8. Termination

By You: You may terminate your account and these Terms at any time by following the instructions on our platform or contacting support.

By Us: We may suspend or terminate your access to the Services or your account at any time, with or without cause, and with or without notice, for any reason, including, but not limited to, a breach of these Terms.

Effect of Termination: Upon termination, your right to use the Services will immediately cease. We may delete your User Content in accordance with our data retention policies. Provisions that by their nature should survive termination (e.g., intellectual property, disclaimers, limitations of liability, indemnification, governing law) will survive.

9. Disclaimers of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AINOVA SYSTEMS, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF ONE HUNDRED EUROS (€100) OR THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless Ainova Systems and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Company's Jurisdiction, e.g., Lithuania], without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or the Services shall be resolved through amicable negotiations. If a dispute cannot be resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the courts located in [City, Your Company's Jurisdiction, e.g., Vilnius, Lithuania]. For consumers in the EU, this does not affect your mandatory statutory rights to bring a claim in your country of residence. The European Commission provides an online dispute resolution (ODR) platform, which can be accessed at http://ec.europa.eu/consumers/odr/.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Services or by other means. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

14. Miscellaneous

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ainova Systems regarding your use of the Services.

15. Contact Us

If you have any questions about these Terms, please contact us:

• By email: [Your Support/Legal Email Address, e.g., legal@ainovasystems.com]
• By mail: [Your Company's Physical Address, including country]